Taxi & Tour Operators in Srilanka
- Main(UK) : +442085542550
- SriLanka : 0094775001270
FAQ |
FAQsQ: Which airports do you operate from? A: We work out of from Colombo Airport. Q: Are your prices per car or per person? A: We do NOT provide a shared service. Our vehicles are sole use vehicles, our prices are per vehicle. Q:What areas do you cover? A: We work out To & From Colombo Airport and provide transfer services in the Srilanka Q: What vehicles do you have? A: The type of car depends on the number of passengers and baggage space required. It will be either a saloon car (up to 4 passengers), estate car (up to 4 passengers with additional luggage space) or an MPV (5-8 passengers). The majority of the fleet are Toyota, Honda and Nissan Make cars. All cars are less than 4 years old and cleaned daily. Q: Do infants count? A: Yes. Infants are provided with baby seats if required but please specify this on the booking. Q: Do you have to have an infant or baby or child or booster seat? A: No, but please request a baby seat on the booking form should you require one but subject to availablity. Q: What if the flight is early or delayed? A: We work on the basis of scheduled arrival times and monitor all flights. There are no additional charges if your flight is delayed. Q: Will I be charged if my flight is delayed? A: No, we monitor flight times and arrive when you do. Q: What happens if my flight is cancelled? A: Contact us as soon as possible on our London number +442085542550 or Srilankan number on +94775001270.We will have monitored the flight and as a result we will not have despatched a driver. Q: Where do I meet my driver when I land? A: The meeting point is detailed in our home page. Q: What if I cannot locate my driver? A: Call our 24hr support line on +94775001270, Q: What if I miss my flight? A: Contact us as soon as possible Q: Will you meet us any time of the day? A: Yes we provide a 24hour service. We will meet you at any time of day and there is no extra charge for unsocial hours. Q: Do I need to pay in advance? A: No do not need to pay in advance. It is your convenience, If you wish to pay in advance while you are booking then you can pay through PayPal link or make a call to the office and pay by credit/debit card or you can pay cash to the driver at the end of the journey. Q: Is your company licensed? A: Yes, we are a fully licensed company and are required to abide by the regulations set by the Taxi and Private Hire. Q: Do you charge extra for credit card bookings? A: 5% Processing fee. Q: Do I need to pay in advance? A: No Q: How early do I need to book my car? A: The Company requests a minimum of 3 hours. Q. Can I smoke in the car? A. No. We operate a strict no smoking policy in all our vehicles Q. Is gratuity included in the price? A. No. It is at the passenger’s discretion Q: What is your refund & cancellation policy? A: Please visit our Terms & Condition Page. Q: Do I need to pay extra for via journeys? A: Yes, we would like you to pay for any additional via journeys. The costs will vary depending upon distances. |